While shopping at the Alexandria Virginia Lowes store last week, we stumbled upon a very large poster next to the
employees lounge. The poster was entitled "Lowes Operational Clock- The Flow of the Day." The clock is really meant to show Lowes Associates critical times when they must devote 100 percent of their time to customers and not do other tasks.
According to the Lowes Operational Clock, the best time of the day to visit Lowes if you want great service is:
10:00 a.m. to 2:00 p.m. and 4:00 p.m. to 8:00 p.m.
At all other times, the main focus of the Lowes associates is task oriented. This may include taking inventory,
ordering merchandising., organizing and other duties as assigned by management. Employees are told that customers come first even if they are doing other tasks. Not sure how well that holds, especially if you are at the Millwork Desk trying to order windows or a door between 9:00 p.m. and closing.
Best Times of Day to shop at Lowes
While shopping at the Alexandria Virginia Lowes store last week, we stumbled upon a very large poster next to the
employees lounge. The poster was entitled "Lowes Operational Clock- The Flow of the Day." The clock is really meant to show Lowes Associates critical times when they must devote 100 percent of their time to customers and not do other tasks.
According to the Lowes Operational Clock, the best time of the day to visit Lowes if you want great service is:
10:00 a.m. to 2:00 p.m. and 4:00 p.m. to 8:00 p.m.
At all other times, the main focus of the Lowes associates is task oriented. This may include taking inventory,
ordering merchandising., organizing and other duties as assigned by management. Employees are told that customers come first even if they are doing other tasks. Not sure how well that holds, especially if you are at the Millwork Desk trying to order windows or a door between 9:00 p.m. and closing.