Insight to your return issues

Brent

You are correct it is there way of trying to help with the shop lifting.

Basically it works this way. If you steal from Lowes and bring it back no receipt some how they feel that they are losing less if you put the money back into the store. Also they use the drivers license to monitor how many returns you bring back with out a receipt so they can limit you to three times.

They do not stop people from stealing if you run out the door. Associates and or mgrs are not allowed to go after the thief as Lowes is afraid of a law suit. You can get the license plate of a thief but are not allowed to call it into the police again due to possibility of a suit, so the low down is that honest customers are punished for what thieves do because Lowe's corporate is afraid of a law suit.

If it makes you feel any better which i imagine it wont, they punish the employee's just as much if not more making them all feel as though they are not trusted by making us wait for overrides on a regular basis for items that dept heads put on sale.. How do I know this I am currently a Lowe's associate taking off a few days before I give my resignation for exactly these reasons and other problems