Give credit to the economy...

Thanks for your comment. People do tell me that Home Depot and Lowes do read these comments. However, I really think it's the poor economy and Home Depot's realization that every customer is valuable. I've noticed the same thing that you have--- better customer service here in the Washington DC area.

Home Depot's managers in the Merrifield Store in Virginia have been very helpful. Seems like they are walking around a lot more and getting out of their offices. On several occasions they have asked if we are finding things and even spent time helping us select carpet. Now that's what I call "leading by example."

If anyone out their has experienced a change, please let us know and the store's location as well.